Refund policy

REFUND
We do pride ourselves on quality, but if you have received an item deemed faulty, please contact us within 14 days of delivery to hello@zephii.com.au and our team will be in touch.

If you’ve been approved for a refund, it will be processed and a credit will automatically be applied to the original method of payment.

We will not offer a refund for ‘CHANGE OF MIND’. This includes ordering the wrong size and the wrong colour. 

All sale items are final sale. No returns, exchange or refunds on sale items.

If you have any other questions, please get in touch with our friendly staff at hello@zephii.com.au